FeaturedCustomers names top facilities management software vendors for Fall 2026

FeaturedCustomers released its Fall 2026 Facilities Management Software Customer Success Report, ranking vendors by verified customer reference content, market presence and company strength. The report is designed to help B2B buyers compare software options based on real customer evidence.

Why it matters: - The report gives prospects a customer-reference-based way to compare facilities management software vendors. - FeaturedCustomers says the rankings reflect real customer feedback, market presence and vendor quality signals, which can influence software buying decisions. - The report covered 21 vendors that met the minimum requirements for inclusion.

What happened: - FeaturedCustomers published the Fall 2026 Facilities Management Software Customer Success Report on September 15, 2026. - The report identified three award tiers: Market Leader, Top Performer and Rising Star. - Accruent, Eptura, ServiceChannel and UpKeep earned Market Leader status. - ARC Facilities, AssetWorks, CAFM Explorer, Corrigo, eMaint, Facilio, FacilityOS, FMX, Nuvolo, Service Works Global and TMA Systems earned Top Performer honors. - AkitaBox, Ecotrak, eSSETS, FMClarity, PointGuard and WebFM earned Rising Star recognition.

The details: - Market Leaders are vendors with a substantial customer base and market share. - FeaturedCustomers evaluates Market Leaders using the highest ratio of customer reference content, content quality score and social media presence relative to company size. - Top Performers have significant market presence and enough customer reference content to validate their vision. - FeaturedCustomers says Top Performer products are highly rated by customers, but have not yet reached Market Leader scale relative to company size. - Rising Stars are vendors with emerging disruptive technology and growing social presence. - Rising Stars have been in the market long enough to build momentum and a minimum amount of customer reference content. - The report is based on more than 2,000 pieces of verified customer reference content. - A vendor’s overall customer success score uses a weighted average of Content, Market Presence and Company scores.

Between the lines: - The rankings favor evidence from buyers over marketing claims. - The structure gives smaller or newer vendors a path to stand out even without the scale of established software brands. - The report also signals that customer references remain a key differentiator in B2B software procurement.

What's next: - Buyers can use the report to narrow vendor shortlists for facilities management software selection. - FeaturedCustomers will likely continue using verified customer content to update future customer success rankings. - The company directs readers to more information and its social channels for updates.

The bottom line: - FeaturedCustomers is positioning verified customer evidence as the main lens for evaluating facilities management software vendors.