VAI deploys Liferay-powered digital experience platform

VAI said Aug. 18, 2026, that it has rolled out a new digital experience platform built on Liferay DXP to give ERP customers a modern self-service portal. The company says the system extends live ERP data to customers, suppliers, sales teams and partners while reducing manual work and supporting future cloud and eCommerce plans.

Why it matters: - VAI's new platform is meant to move ERP access beyond back-office software and into a secure self-service experience for customers, suppliers, employees and partners. - The rollout targets common friction points such as duplicate data entry, disconnected systems and slow access to order and account information. - The portal could help organizations improve customer service, reduce administrative workload and support broader digital commerce plans.

What happened: - VAI announced the successful deployment of a next-generation digital experience platform built on Liferay DXP. - The platform gives customers a modern self-service portal that extends the VAI ERP system. - The announcement was made Aug. 18, 2026, in Ronkonkoma, New York. - VAI said the platform is designed to support personalized digital experiences for customers, suppliers, sales teams and business partners.

The details: - The portal provides access to customer-specific pricing, product information, order history, invoices, account details and reports. - The interface is responsive and role-based. - The system is fully integrated with VAI's ERP software. - Live ERP connectivity is intended to keep information accurate, consistent and up to date. - The integration removes the need for duplicate data entry. - The platform supports personalized customer and partner portals with role-based access. - Users can get real-time visibility into orders, inventory, invoices and account information. - The platform is designed to simplify online ordering and account management. - VAI says the system can improve customer service through self-service tools. - The platform supports both B2B and B2C digital commerce initiatives. - The system is built to extend ERP functionality securely to employees, customers, suppliers and partners. - The platform supports VAI's cloud strategy and is intended to provide a scalable base for future digital transformation. - Future use cases include advanced eCommerce, mobile access, workflow automation and AI-driven customer experiences. - VAI directed readers to its Digital Commerce resources for more information.

Between the lines: - The release positions the portal as more than a front-end website. It is meant to serve as a live extension of the ERP core. - That matters because tightly integrated portals usually reduce the risk of stale data and manual reconciliation. - Liferay's role suggests VAI is leaning on an established DXP stack to speed delivery of customer-facing digital tools. - The company is also signaling that ERP vendors need to compete on user experience, not just internal process automation.

What's next: - VAI said the platform will support future digital transformation work, including eCommerce expansion, mobile features, workflow automation and AI-driven experiences. - The company is also tying the rollout to its broader cloud strategy. - More use cases may follow as organizations extend the portal to additional users and business functions.

The bottom line: - VAI is betting that modern ERP buyers want a connected digital portal, not just a system of record.